Frequently asked questions.

Kripson (Pvt) Ltd is a Sri Lankan software company. We build Kripos (POS), Kripson ERP and Krihop (e-commerce), and run Kripson Studio — our web, app and AI agency.

Yes. We work remotely with clients worldwide and accept international cards through Stripe.

Within one working day, usually the same morning. Care plan clients get priority support with faster response times.

Card via PayHere (local cards, eZ Cash, mCash) or Stripe (international cards), or bank transfer with a slip upload. Companies can also request an invoice.

You get an email receipt, and your project or subscription appears in the client portal. For studio work, your project lead books a kick-off call within one working day.

At checkout choose bank transfer, transfer the amount to our account using your order number as the reference, and upload the slip. We verify it — usually within a few hours — and you're notified.

Yes — enter it at checkout. LAUNCH10 gives 10% off your first studio package.

Your private space to follow project progress, see milestones and updates, share files, message the team, pay invoices and open support tickets.

Create an account with the same email you used to contact us, or buy any package — your account is ready immediately.

Yes. Tills, the kitchen display and the outlet hub keep working together on the local network. Sales sync to the cloud when the connection is back.

Any Windows, Android or iPad device with 2 GB of RAM or more, plus an ESC/POS receipt printer. We can supply and set up hardware too.

Every new business gets 14 days of Professional free. After that you can stay on the Free plan or choose a paid plan.

Yes. Send us your menu or export from your current POS and we import it during onboarding.

No. Kripson ERP runs in any modern browser. Desktop and phone apps are free if you prefer an app of your own.

Yes. Export products, customers, vendors and open invoices to Excel and import them. You'll see a preview before anything is saved.

Any ESC/POS receipt printer, Zebra and TSC label printers, and normal A4 printers over USB or the network.

Monthly or yearly in rupees, by bank transfer with slip upload or by card through PayHere.

No. Your plan is a flat monthly price. PayHere, your bank or Stripe charge their own processing fee, the same as anywhere.

Yes, on Growth and Business. Point your domain to Krihop and the SSL certificate is issued automatically.

Yes. Import products, collections and customers in one go. On Business our team handles the move for you.

Nothing automatic. You choose a plan, and your store keeps running — nothing is ever deleted.